Claim Reporting Procedures

Effective March 29, 2013, all new claims regardless of the date of loss for the AmWINS Broadcasters Program, regardless of severity are reported to and handled by the Lexington and Chartis claims departments as follows:

Email (preferred method)

Telephone (24/7)


Lexington Insurance Company
ATTN: Claims Department
PO Box 25967
Shawnee Mission, KS 66225

For follow up after a claim is reported, please contact the Claims Call Center at 877-873-9972.

Key Contacts
Mark Feeley
Lexington Intake Manager
(617) 330-4249

Sue Bourikas
Client Service Manager
(617) 457-6801

1st party Property Claims:
Arlene Breau, AVP - Commercial Property Claims
work: 617.330.4475, cell: 617.872.5964 or

Please use the preferred email method to report claims:

Please include the full address/location of the loss, date of loss, person to contact, policy number and full loss description. This will insure the best claims service possible.